[natraj]

in reply to: Database Backup #19791

Hi,

This feature is already added to Lenvica HRMS. With this, you can schedule the 'Database Backup' process with preferable date/time. After scheduling 'Lenvica HRMS' will automatically take the backup of the database and store it in the user defined path.

Kindly contact us to avail this feature…

Regards,
Natraj

[natraj]

in reply to: Error with normal windows user. #19936

Hi Murali,

It seems that the non-admin user has limited access. But Lenvica HRMS requires minimum privilege to work.

Kindly contact support@lenvica.com for online support to get assistance.

Regards,
Natraj

[natraj]

in reply to: Manual Punching & Work time report #19931

Hi,

If you are not able to solve the issue, kindly share your desktop for us to assist you online.

The desktop sharing tool(ShowMyPC) can be downloaded from http://demo.lenvica.in

Once it is downloaded, run ShowMyPC.exe and send the password to support@lenvica.in, and we will connect to you.

Regards,
Natraj

[natraj]

in reply to: Manual Punching & Work time report #19929

Hi,

Kindly try the alternate solution which i mentioned in my previous reply. Change the Import option in Attendance settings. I'll attach a screenshot for this purpose (change the parameters as per the requirement).

One more solution is, instead of adding the attendance in Manual Punching, just mark the attendance directly in 'Attendance' screen. I hope that you know how to do that.

Hope this will solve the issue.

In case any assistance is required, do not hesitate to contact us.

Regards,
Natraj

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[natraj]

in reply to: Manual Punching & Work time report #19927

Hi,

It seems that the work plan(shift) is not assigned for that employee.

If there is no work plan, then the system will expect minimum 2 punches per day for the attendance, otherwise it'll be marked as 'Missing Punch'.

I would prefer you to create work plan and assign employees to the corresponding plan.

But one more solution is available, i.e to change the attendance import settings.

1. Goto Attendance -> Attendance Settings -> Click 'Import' tab
2. Select the 3rd option "Consider all entries for work hours" and set other required parameters and save the settings.
3. Clear Attendance data using 'Clear Data'
4. Open Attendance screen to re-import the data into attendance using the new settings.

This will import the data as 'Work Time' or 'Overtime' as per your settings.

I hope this will help you to solve the issue.

If you require more assistance, don't hesitate to contact us…..

Regards,
Natraj

[natraj]

in reply to: Manual Punching & Work time report #19925

Hi,

The similar topic is already discussed in the forum and it can be viewed from the following link:
http://www.lenvica.in/forum/index.php/topic,141.0.html

I hope this will solve your problem….

In case if you need more assistance, please contact us for online support.

Regards,
Natraj

[natraj]

in reply to: Creating 3 shifts for 1 department…….? #19918

Hi Ugander,

Kindly go through the related help videos which can be found in the following links:

http://www.lenvica.in/showvideohelp.php?swfile=Ros_ShiftDayProgram&swfheight=730&swfwidth=989

http://www.lenvica.in/showvideohelp.php?swfile=Ros_ShiftPattern&swfheight=557&swfwidth=737

http://www.lenvica.in/showvideohelp.php?swfile=Ros_ShiftPlanner&swfheight=710&swfwidth=996

I hope that these videos will help you in creating shifts…

Regards,
Natraj

[natraj]

in reply to: Not Showing no.of days employee worked in Payslip Report. #19916

Hi Ugander,

It seems that the attendance data is imported after processing the salary.

Kindly do the following steps:

1. Delete the existing payslip

2. Process the salary once again

3. Generate payslip report

I hope that this will solve the issue.

In case if u need any assistance, kindly contact us to help you online.

Regards,
Natraj

[natraj]

in reply to: Not able to see the attendance report for the present week #19909

Hi Prajwal,

Kindly follow the steps which i mentioned in my previous post.

Also, a similar topic is already discussed in this forum, http://www.lenvica.in/forum/index.php/topic,141.0.html

In case you require any assistance, kindly check this link http://demo.lenvica.in for online support.

Regards,
Natraj

[natraj]

in reply to: Not able to see the attendance report for the present week #19907

Hi Prajwal,

It seems that the data after '20.03.10' is not imported into 'Attendance'.

To do this, Open 'Attendance' screen, which is under 'Attendance' module.

Now your reports will show the data till date (if data is available).

In case you require any assistance, do not hesitate to contact us……

Regards,
Natraj

[natraj]

in reply to: Salary Import from Excel file #19872

Hello anbuv,

Yes, this feature is added and released already.

To avail this feature, kindly install the latest update, which can be downloaded from http://updates.lenvica.in

Regards,
Natraj

[natraj]

in reply to: Error in Salary Register – Export to Excel #19879

Hi anbuv,

'Microsoft Excel' needs to be installed in your pc, since the 'export to excel' option will export the data as Excel sheet.

So installing MS Excel will solve this issue.

Regards,
Natraj

[natraj]

in reply to: Error While Importing Employee Data #19877

Hi Josephine,

Kindly close the csv file(if it is opened) which is to be imported, before importing.

If the file is kept open when importing, then it will throw an error message as you mentioned.

I hope that this will help you…

Regards,
Natraj

[natraj]

in reply to: Lenvica HRMS Lite – Salary periods #19875

Hi Linda,

Yes, in 'Lenvica HRMS – Lite' version, you can process salary for maximum of '3' salary periods. You need to upgrade to either 'Professional' or 'Enterprise' version for further processing.

Also deleting the salary period, wont affect the leave balance, unless it is modified in 'Attendance'.

Kindly verify the 'Begin Date' & 'End Date' for the newly created salary period.

In case, if you cannot able to solve this issue, kindly inform us to help you online.

Also attach the screenshots of both 'payslip' report and 'entitlement' report for our reference.

Regards,
Natraj

[natraj]

in reply to: How to export report to single excel sheet… #19874

Hi Josh,

I hope that you are speaking about 'Saving a report' as an 'Excel' file.

There are two options available, for saving a report as an Excel file:

1. All the pages of the report can be printed in one sheet of an excel file
2. Every page of the report can be printed as different sheet in the excel file.

This can be done by selecting 'Save as type' as either 'Excel file' (pt 2) or 'Excel file (one sheet)' (pt 1) in the 'save' dialog.

A screeshot is attached for your reference.

I hope this helps you…

Regards,
Natraj

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