Not able to see the attendance report for the present week

[SPrajwal]

#19127

Hi,

I am able to see the attendance report from 01.03.10 to 20.03.10.  But for the present week nothing is displaying. If i want to see till date reports what should I do??

—
SPrajwal

[natraj]

#19907

Hi Prajwal,

It seems that the data after '20.03.10' is not imported into 'Attendance'.

To do this, Open 'Attendance' screen, which is under 'Attendance' module.

Now your reports will show the data till date (if data is available).

In case you require any assistance, do not hesitate to contact us……

Regards,
Natraj

[SPrajwal]

#19908

Hi Natraj,

Thanks for the reply. But in the attendance Report also the data is not available.

—
SPrajwal

[natraj]

#19909

Hi Prajwal,

Kindly follow the steps which i mentioned in my previous post.

Also, a similar topic is already discussed in this forum, http://www.lenvica.in/forum/index.php/topic,141.0.html

In case you require any assistance, kindly check this link http://demo.lenvica.in for online support.

Regards,
Natraj

[SPrajwal]

#19910

Hi,

Thanks Biju.. Thanks a lot :D

—
SPrajwal

[Biju]

#19911

Hi,

Finally, we solved the issue online. But if you have been following this thread, here is what happened.

SPrajwal is working with Lenvica HRMS Enterprise. Lenvica HRMS Enterprise Server includes a small task bar application called 'Lenvica HRMS Communicator'. This application communicates with time attendance devices in real time. And this application was down. We restarted it, and everything is fine.

If you have a similar problem, the trouble shooting sequence is below:

Run Raw Punch Report(Time Registration – Reports) for the given period.
      IF the report shows data for the period
        Check Attendance Screen(Attendance – Attendance)
      ELSE
        Check Device Communication.

Thanks,
Biju

[Author]

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