[Justin]

in reply to: ESS report when taken in web browser instead of preview it is getting downloaded #20218

Hi,

This error occurs because there might not be any default application to load the pdf files. I suggest that you download Adobe reader on the server machine and it will fix the issue.

chrome://plugins/
enable the pdf plugins

Regards,
Justin

[Justin]

in reply to: Go Global error code 3687 #20216

Hi kumar Anish,

please go to http://www.graphon.com/customer-support/download-software-and-documentation and download the Compatibility Update according to the system x86 or x64

This will solve the problem

Regards,
Justin

[Justin]

in reply to: IIS not installed Error #20215

Dear Kumar Anish,

Please ensure that all the components required for IIS is being added and a system restart if necessary must be done for the installation of ESS.

Regards,
Justin

[Justin]

in reply to: ESS login error #20214

Hi kumar Anish,

Please run the connection manager as admin and then provide the database path correctly. Then restart the world wide Web publishing service. This will solve the issue.

Regards,
Justin

[Justin]

in reply to: Raw Punch Report not working #20212

Hi Kumar Anish,

The report may also be not generated due to the difference in the system time and bio-metric device time. Kindly check that the device time and the system time are same if not make both of them same. This will solve the issue.

Regards,
Justin

[Justin]

in reply to: Raw Punch Report not working #20210

Hi Kumar Anish,
                              Have you provided badge no for all the employees in the employee module. The report may not be generated may be because of that. Once you provide the badge no the report will be generated successfully.

Regards,
Justin

[Justin]

in reply to: Lenvica HRMS not working even after providing correct path in connection manager #20209

Hi Kumar Anish,
                              Please run the connection manager using run as admin and then provide the correct path of the ITAS.FDB file in the connection manager and press ok. This will solve the problem

Regards,
Justin

[Justin]

in reply to: ESS Invitation Mail not sent to new employee added in the software. #20208

Hai Kumar Anish,

Go to administration Module and from the employee groups remove that new employee. Go to users in the administration module and add that employee in the employees tab by clicking the '+' button. After that again go back to employee group and add that new employee. Now the new employee will receive the invitation mail. You must also make sure that the new employee email id is filled in the contact details.

Regards,
Justin

[Justin]

in reply to: Income Tax Slab Rate for FY 2016 -17 #20206

Income Tax Slabs for the Individual Male (Below 60 Years Age) for the Assessment Year 2016-2017
Sl No. Income Tax Slab Income Tax Rate Payable
1. Rs. 0 to 250,000 No Income Tax
2. Rs. 250,001 to 500,000 10%
3. Rs. 500,001 to 1,000,000 20%
4. Rs. 1,000,001 and above 30%
Income Tax Slabs for the Individual Female (Below 60 Years Age) for the Assessment Year 2016-2017
Sl No. Income Tax Slab Income Tax Rate Payable
1. Rs. 0 to 250,000 No Income Tax
2. Rs. 250,001 to 500,000 10%
3. Rs. 500,001 to 1,000,000 20%
4. Rs. 1,000,001 and above 30%
Income Tax Slabs for the Senior Citizen (60 to 80 Years Age) for the Assessment Year 2016-2017
Sl No. Income Tax Slab Income Tax Rate Payable
1. Rs. 0 to 300,000 No Income Tax
2. Rs. 300,001 to 500,000 10%
3. Rs. 500,001 to 1,000,000 20%
4. Rs. 1,000,001 and above 30%
Income Tax Slabs for the Very Senior Citizen (Above 80 Years Age) for the Assessment Year 2016-2017
Sl No. Income Tax Slab Income Tax Rate Payable
1. Rs. 0 to 500,000 No Income Tax
3. Rs. 500,001 to 1,000,000 20%
4. Rs. 1,000,001 and above 30%

[Justin]

in reply to: TDS calculation report #20159

Hello Kurian,

As per section 288A of the Income Tax Act, the total income computed as per various sections of this act, shall be rounded off to the nearest Rs 10. For the purpose of rounding off, firstly any part of rupee consisting of paise should be ignored. Thereafter, if the last digit in the total figure is 5 or greater than 5 the total amount should be increased to the next higher amount which is a multiple of Rs 10.

If the last digit in the total figure is less than 5, the total amount should be reduced to the nearest lower amount which is a multiple of Rs 10. This rounding off of income should be done only to the total income and not at the time of computation of income under the various heads.

Eg: If total income is Rs 638944.50 In such a case, firstly the paise would be ignored and total income would be considered as 638944. Thereafter, this 638944 would be reduced/ increased to the nearest multiple of 10. As the last digit is 4 which is less than 5, it would be reduced to the nearest multiple of 10 which in this case would be 638940.

Instead of Rs 638944.50, if this income had been 638945.50, it would have first been rounded off to Rs 638945 and then rounded off to 638950.

I hope this will help you.

[Justin]

in reply to: Codesite viewer not loading the modules #20181

Run attend.exe as admin. This will solve the problem

[Justin]

in reply to: HRA exception not showing in TDS #20180

Inside the program it is written to calculate HRA factors using Basic Pay head in the salary. If 'Basic Pay' is not the head being used by the client then ensure that whichever head they use in place of basic pay should be mapped correctly to 'Basic Pay' in the income tax settings. Also check the mappings are correct or not

[Justin]

in reply to: Loan and Advance not showing in Payslip #20179

You can show loan and advance in payslip
In the salary settings -> payslip -> Loan & Advance tick mark both option

[Justin]

in reply to: Clear the admin from the device #20177

Open the ZK tool. Type in the ip address and port no of the device and press connect. When it is connected press clear admin as shown in the image. This will clear the admin from the device and you will be able to login to the device.

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Attachments:

[Justin]

in reply to: Transaction start failed error #20176

This is because the firebird service must have been stopped. Close the attendHRM start the firebird service and then reopen attendHRM the problem must be solved and the error message won't popup.

Regards,
Justin
Lenvica Support

[Author]

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