[Steve Alex]

in reply to: Yearly Attendance Report #20265

Hi,
Please try the report yearly attendance report in attendance report. I hope it suites to your requirement.

[Steve Alex]

in reply to: Salary Reset #20264

Hi,
There is an option in salary settings like salary card reset while opening new period. When you create a new salary period it will reset all salary card values to zero and you can import the new values.

[Steve Alex]

in reply to: Increment Letter #20263

Hi,
We have a feature in employee module as document builder. First we need to create a template document and can send mail using document builder by attaching the template and employees will get document with template fields replaced as employee details. Please refer below mentioned video link:

http://www.lenvica.com/portfolio/document-builder/?portfolioCats=253%2C13%2C138%2C252%2C121%2C254%2C123%2C130%2C251

[Steve Alex]

in reply to: Global access of Employee Self Service #20262

Hi,
For hosting ESS(Employee Self Service) using your company domain address or to create a sub-domain and point it to ESS server. You have to acquire static IP address and open port 80 to access ESS globally.

[Steve Alex]

in reply to: How to know the version of Employee Self Service? #20256

Hi,
I presume you are referring to the multilevel approval.
There is that option in ESS provided the hierarchy is rightly defined (Your Reporting Manger -> You -> Subordinates).
If the hierarchy is rightly defined as stated above then for the multilevel approval feature, first you have to enable 'Subordinate Approval' in ESS rights under Administration module for your manager. Manager will get notifications when any of your subordinates apply for leave and he can approve or reject the same.

[Steve Alex]

in reply to: How to know the version of Employee Self Service? #20254

Hello,

Appreciate for reporting to us.

To know the ESS version, please go to Lenvica HRMS -> Web folder -> BIN (C:\Program Files (x86)\Lenvica HRMS\Web\Bin). In BIN folder, right click on ESS.dll file, select properties and check details as shown in the attached picture

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Attachments:

[Steve Alex]

in reply to: ZK device connectivity #20251

This is because your device is ZK SSR where in device connectivity you had selected only ZK. So Please change the same to zkssr.

[Steve Alex]

in reply to: Backup Schedule #20247

Hi Ribin,
1. Please ensure there is path mentioned.
2. Please ensure gbak.exe in the below location:
    c:\program files\attendhrm\firebird\bin
3. If gbak.exe is there, please replace it from below location:
    c:\program files\firebird\firebird_2_5\bin
4. If not, copy & paste gbak.exe from below location to early mentioned location:
    c:\program files\firebird\firebird_2_5\bin

[Steve Alex]

in reply to: 500 – Internal server error #20221

Hi Kumar Anish,
There are two solutions for that
1. Restart IIS tree
2. (1) Go to task manager, check iis worker process background size.
    (2) If the background size mentioned is more than 80 mb, stop that process.
    (3) Go to IIS manager>application pool>defaultapppool>recycling
    (4) Check fixed number of requests & give 200 below mentioned column. That means iis worker process will automatically restart after 200 clicks.
   

[Steve Alex]

in reply to: Leave request approval by Director #20246

Hi Ribin,
There is an option called subordinate approvals on ESS, where this issue can be solved. Before that ensure HR is created as subordinate of Director in employee hirarchy.

Best regards,
Steve

[Steve Alex]

in reply to: Device Connectivity #20245

Dear Ribin,

I read that you have no LAN in a remote location, but you have internet over the mobile phone network.

Yes, you can use a 2G/3G/4G router to supply internet for the time attendance device.

Note that the router should have an option to integrate with a Dynamic DNS provider. Also, port forwarding should work.

Best regards,
Steve

[Steve Alex]

in reply to: Attendance clear and import #20242

Dear Ribin,

There is actually a date and it is the same as the date on which you cleared the attendance. If we keep it separate then blank screens of attedance will be the result for the dates you missed.

Best Regards,
Steve

[Steve Alex]

in reply to: Attendance clear and import #20240

Dear Ribin,

    If you've cleared attendance of last 3 months, then you should also import  for last 3 months itself. If you again clear for last month and just import,it will only import last month attendance.

[Author]

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