[Steve Alex]

in reply to: Execution failed with error: Call was rejected by callee #20288

Hi Ribin,

Greetings from Lenvica!

This error occur when you are running a trial version of microsoft office.
Check you have licensed version of Microsoft office.

[Steve Alex]

in reply to: Execution failed with error: SaveAs method of Workbook class failed #20287

If task scheduler is not working and still showing the same error, follow the steps:

  * Open services and stop the service 'Lenvica HRMS Controller' if it's started
  * Select properties of service 'Lenvica HRMS Controller'
  * On tab 'Log On' change 'Local System account' to 'This account' and choose admin user and password
  * Start the service

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[Steve Alex]

in reply to: Execution failed with error: SaveAs method of Workbook class failed #20286

Hi Ribin,

Greetings from Lenvica!

This can occur if the directory you are trying to write to does not exist, or if you don't have write access to that directory. While you can "write" to files which don't previously exist (MATLAB will create them), the directory does need to exist beforehand.
This can also happen in some situations where the user which starts the Excel is a system user. Excel expects the existence of the Desktop directory. To enable the command to work try the following:

Create folder 'Desktop' in the following path:

    * For x64 processes create the following folder:
C:\Windows\SysWOW64\config\systemprofile\Desktop

    * For x86 processes create the following folder:
C:\Windows\System32\config\systemprofile\Desktop

[Steve Alex]

in reply to: Lenvica HRMS client connectivity from remote location #20282

Hello Ribin,

Before trying to connect Lenvica HRMS client from a remote location, follow the steps below

1. Check whether server is pinging from the remote location. If its not pinging, contact your IT admin.
2. If its pinging, open connection manager from bin folder of Lenvica HRMS and check the Lenvica HRMS database path given is correct:
202.164.152.103:C:\Program Files (x86)\Lenvica HRMS\Data\ITAS.FDB
Note: 202.164.152.103 – Server Public IP
C:\Program Files (x86)\Lenvica HRMS\Data\ITAS.FDB – Lenvica HRMS database path in server

Make sure the server has a remote static IP to connect.

[Steve Alex]

in reply to: Allow leave if employee has sufficient leave balance #20281

Hi,
In leave module – leave settings – General, Check mark the settings 'Allow leave application/approval only if the employee has sufficient leave balance'.

[Steve Alex]

in reply to: Device not communicating with Lenvica HRMS #20280

Hi Ribin,
First you have to check whether the device IP is correct. Then try to ping to device IP address from the server. If it's pinging, restart Lenvica HRMS background process 'Attend controller' in services

[Steve Alex]

in reply to: Enable ESS for employees #19702

Dear Benito,

Thank you for writing for us

Employee Self Service isn't available in the demo version. Please write to support@lenvica.com to issue the version with ESS and assist you in configuring the same.

Best Regards

[Steve Alex]

in reply to: Raw punch shiftwise Report #20279

Hi Ribin,
Yes, you can use the task scheduler to schedule such an auto-alert. The report is in Time Registration Reports, RawPunch Shiftwise Report . The same can be set up in Task Scheduler to send a mail to you at required time.

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Attachments:

[Steve Alex]

in reply to: Clocking work hours alert #20278

Hi Ribin,
There are reports like monthly attendance report weekly work summary etc which can help you get the information, further you can activate an alert for receiving the list of employees who have not clocked work hours for a week.

[Steve Alex]

in reply to: Leave entitlement #20277

Hi Ribin,
Please go to leave settings > General > Check mark "List only the leaves types with entitlements in Employee

[Steve Alex]

in reply to: Adding parameters in employee module #20276

Hi Ribin,
To create custom parameters in rating field please go to employee settings. Click on the tab 'Rating' click on plus button and add the parameters.

[Steve Alex]

in reply to: Report showing absence days, leaves, overtime, late in and out, early in and out #20274

Hi,
Thank you for writing to us
In Attendance report, 'Custom Attendance type summary' report will show the fields that you have requested.

[Steve Alex]

in reply to: Report of employees who clock less work hour #20273

Hi,
Thank you for writing to us
In Attendance settings, enable alert 'Send a daily report to manager with a list of employees who clocked less than planned work hours'. It will send report through mail to manager with a list of employees who clock less work hour.

[Steve Alex]

in reply to: Attendance of employees #20270

Hi,
Thank you for writing to us
Its because you have to give full control rights to user for accessing Lenvica HRMS.

[Steve Alex]

in reply to: Attend Controller background process is not stable #20269

Hi,
Thank you for writing to us
You have to mention the correct path of database in connection manager as administrator and restart attend controller in services.

[Author]

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