HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Unlock a User

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    • Ribin Luis
      Participant
      October 3, 2019 at 17:19
      Post count: 33
      #21623

      When a user login to attendhrm, it says a popup message like ‘User is locked. Contact your administrator’

      Please help me to resolve the issue.

      Attachments:

      1. User-Locked.png

    • Steve Alex
      Keymaster
      October 4, 2019 at 17:30
      Post count: 130
      #21640

      Hello Luis,

      Login to Lenvica HRMS using Administrator account and reset the password of the user whose account is locked.

    • Janet Alison
      Keymaster
      October 4, 2019 at 17:31
      Post count: 6
      #21641

      In our Lenvica HRMS, more than 20 users created and some users already left the company. Instead of deleting them, is there any option to disable these users?

    • Steve Alex
      Keymaster
      October 4, 2019 at 17:31
      Post count: 130
      #21642

      Yes there is! From Lenvica HRMS version 6.0, there is an option to disable each user.

      Attachments:

      1. Disable-User.png

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