HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Product Support

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    • Srinidhi
      Member
      June 27, 2009 at 06:53
      Post count: 15
      #19019

      I wanted to know how does your company provide product support. Do you have branches? How can i get help on using the software. Will you be sending your person to client site?

      pLz help me on this since product support is also of much importance.

      Thank you

    • Biju
      Keymaster
      June 27, 2009 at 10:10
      Post count: 220
      #19759

      Hi Srinidhi,

      Lenvica HRMS has support in different ways.

      1. Team Viewer(Desktop Sharing) – We access your desktop online to assist you. Download team viewer and let us know your user id and password. We will access your desktop instantly.

      2. Phone – You can reach us over phone in these numbers: +91 80 2454 1669, +91 80 41634559

      3. Channel Partners – We have channel partners across India. Also in many other countries. They will assist you in person.

      4. User Forum – Post your questions, suggestions and feed backs in this forum. And probably, answer to your question is already at the forum.

      Hope this helps.

      Biju.

    • Srinidhi
      Member
      June 29, 2009 at 03:53
      Post count: 15
      #19760

      Hi Mr.Biju,  I will download Team viewer, that would be the best i suppose.
      Thanks

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