HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Biometric Devices are not connecting after update…..

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    • aravinda
      Member
      November 8, 2011 at 06:40
      Post count: 7
      #19170

      Hi,

      I have updated 'Lenvica HRMS' with version 3.1.23.  Soon after updating, we found 3 biometric devices are not fetching the data though it works fine.

      Pl give a solution….

      Aravinda

    • pasupathy
      Member
      November 8, 2011 at 07:05
      Post count: 20
      #19977

      Hi,

      I had the same issue. When I contacted the support, they asked me to un-check the 'Keep Connected' option from the Device screen.  It worked for me. You may try this…

      Cheers
      Pasupathy

    • francis
      Member
      November 8, 2011 at 10:00
      Post count: 18
      #19978

      Hi,

      Please note…

      When multiple TA devices are connected, avoid 'Keep Connected' option.

      Cheers
      Francis

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