HR, Payroll, Attendance Software › Forums › Attend HRM › Ask a Question › Biometric Devices are not connecting after update…..
I have updated 'Attend HRM' with version 3.1.23. Soon after updating, we found 3 biometric devices are not fetching the data though it works fine.
Pl give a solution….
I had the same issue. When I contacted the support, they asked me to un-check the 'Keep Connected' option from the Device screen. It worked for me. You may try this…
When multiple TA devices are connected, avoid 'Keep Connected' option.