HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Lenvica HRMS – Copy fingerprint Template is not working….

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    • aravinda
      Member
      February 27, 2012 at 09:24
      Post count: 7
      #19185

      Hi,

      We tried to copy the fingerprint template from ZK device. But it is not happening.

      Regards
      Arvind

    • francis
      Member
      February 27, 2012 at 09:39
      Post count: 18
      #20004

      Hi,

      Please mention the model name of ZK device.  Also check the FP Algorithm & firmware versions.

      Cheers
      Francis

    • aravinda
      Member
      February 27, 2012 at 09:42
      Post count: 7
      #20005

      Hi,

      – Device model is 702 access control
      – FP algorithm version 10
      – Firmware 6.60

      It is a black and white model.

      Rgds
      Arvind

    • francis
      Member
      February 27, 2012 at 09:49
      Post count: 18
      #20006

      Hi,

      You need the latest update from us. Please download it from http://www.lenvica.in/updates

      Earlier ZK was not providing FP algorithm 10 in the B&W devices.  It was reserved for colour TFT devices only. Lately they introduce this combination.  Those who are purchasing new B&W devices from ZK Software should apply this update.

      Regards
      Francis

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