HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Device Pinging but not connecting to Lenvica HRMS.

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    • Anonymous
      Guest
      August 4, 2014 at 11:07
      Post count: 120
      #19274

      Hi Lenvica,

      I am trying to add a new punching device (i.e. MultiBio 700) to Lenvica HRMS. Although i can ping to the device via command prompt, Lenvica HRMS Communication History shows unable to connect.

      Regards,
      Ken Adams
      IT

    • Anonymous
      Inactive
      August 4, 2014 at 11:12
      Post count: 25
      #20123

      Dear Ken,

      Thanks you for your query.

      This is basically a networking issue. Just make sure that the Device and you PC are in the same network. i.e. Both of them should be using the same Default Gateway and Subnet Mask.

      Available In Lan Settings

      Do try it out and let us know.

      Regards,
      Abhishek Nair
      Lenvica Support

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