HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Not able to see the attendance report for the present week

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  • Author
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    • SPrajwal
      Member
      March 23, 2010 at 10:27
      Post count: 3
      #19127

      Hi,

      I am able to see the attendance report from 01.03.10 to 20.03.10.  But for the present week nothing is displaying. If i want to see till date reports what should I do??

      —
      SPrajwal

    • natraj
      Member
      March 24, 2010 at 04:22
      Post count: 54
      #19907

      Hi Prajwal,

      It seems that the data after '20.03.10' is not imported into 'Attendance'.

      To do this, Open 'Attendance' screen, which is under 'Attendance' module.

      Now your reports will show the data till date (if data is available).

      In case you require any assistance, do not hesitate to contact us……

      Regards,
      Natraj

    • SPrajwal
      Member
      March 24, 2010 at 10:53
      Post count: 3
      #19908

      Hi Natraj,

      Thanks for the reply. But in the attendance Report also the data is not available.

      —
      SPrajwal

    • natraj
      Member
      March 25, 2010 at 04:06
      Post count: 54
      #19909

      Hi Prajwal,

      Kindly follow the steps which i mentioned in my previous post.

      Also, a similar topic is already discussed in this forum, http://www.lenvica.in/forum/index.php/topic,141.0.html

      In case you require any assistance, kindly check this link http://demo.lenvica.in for online support.

      Regards,
      Natraj

    • SPrajwal
      Member
      March 25, 2010 at 12:36
      Post count: 3
      #19910

      Hi,

      Thanks Biju.. Thanks a lot :D

      —
      SPrajwal

    • Biju
      Keymaster
      March 26, 2010 at 13:06
      Post count: 220
      #19911

      Hi,

      Finally, we solved the issue online. But if you have been following this thread, here is what happened.

      SPrajwal is working with Lenvica HRMS Enterprise. Lenvica HRMS Enterprise Server includes a small task bar application called 'Lenvica HRMS Communicator'. This application communicates with time attendance devices in real time. And this application was down. We restarted it, and everything is fine.

      If you have a similar problem, the trouble shooting sequence is below:

      Run Raw Punch Report(Time Registration – Reports) for the given period.
            IF the report shows data for the period
              Check Attendance Screen(Attendance – Attendance)
            ELSE
              Check Device Communication.

      Thanks,
      Biju

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