[alzaiem]

in reply to: Problem Accessing Hand Punch 1000 from Ingresoll Rand #19893

Hi,

Thank you for much for the prompt support. I have installed the program on another machine and checked from the beginning. There was a missing part which is the badge number in the employee file. I thought that the Employee ID number will be used as the badge.  :P

Now I got the readings correctly in the file. I will check with the shifts details and the rest.

I have noticed the the Lenvica HRMS Communicator is not appearing in the first PC i was using !!  although I checked the task manager and found it in the list of running programs (AttendCommunicator.exe). How can the Icon on the bottom right-hand-side corner of the screen be shown again ?

Regards,
Shaban Alzaiem

[alzaiem]

in reply to: Problem Accessing Hand Punch 1000 from Ingresoll Rand #19891

Hi,

Thank you for your reply. I'm currently trying to use mapping (Option 3) for communication with the device through the text file retrieved from the hand punch reader. I have done the configuration in the mapping fields according to the codes provided. However, Lenvica HRMS does NOT read from the text file.
In the transactions history, there are no entries to show that a read operation was executed.

How can I solve this problem ?

Regards,
Shaban Alzaiem

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