HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Raw punch report not showing

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    • kumar Anish
      Member
      February 28, 2017 at 12:00
      Post count: 22
      #19506

      Hi,
              I am not able to get the raw punch report. I checked with the zk test tool and the device also communicated but with zero records. Can you please help me out?

      Regards
      kumar Anish

    • Justin
      Member
      February 28, 2017 at 12:03
      Post count: 55
      #20259

      Hi kumar anish,

                              Can you go to time registration module -> devices. In that can you check whether the use alphanumeric user id is ticked or not. If not ticked then please tick mark it as you may be using a badge number which is alpha numeric.

    • kumar Anish
      Member
      March 15, 2017 at 09:39
      Post count: 22
      #20260

      I am getting an error call rejected by calle error.

    • Justin
      Member
      March 15, 2017 at 09:41
      Post count: 55
      #20261

      Hi kumar anish,

      please do follow the alphanumeric id is ticked inside the time registration module->device.

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