Anonymous
Inactive
Post count: 25

Bonjour Ken,

Thank you again for your query.

Its not mandatory to swap to static ip. Static Ip is best recommended.In cases of Dynamic ip you have to use a third party tool "no-ip" to configure the devices in your manufacturing unit. You can refer the steps to do the same from the link below:
http://www.lenvica.in/forum/index.php/topic,2682.msg3316.html#msg3316

As per tour cloud setup you will be receiving a concurrent web user license per user to access the software. Hence you will not be able to access the PC. Any such connectivity issues will be alerts to you via email. You can forward the same to our support team. We will take care of it.

Hope my answers were acceptable to you.

Looking forward to see you on our cloud platform.

Regards,
Abhishek Nair
Lenvica Support