HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › CP Plus – Biometric device compatibility with Lenvica HRMS › Re: CP Plus – Biometric device compatibility with Lenvica HRMS

Rijo Pappachan
Member
April 30, 2014 at 07:52
Post count: 92
#20066

Hi Bobby,

This CP Plus device model is compatible with Lenvica HRMS.

Try the following to get rid of the connectivity issues:
1. Make sure that the 'Ping'  is happening from the Lenvica HRMS installed machine to the device.
2. Restart Lenvica HRMS Controller and AttendCommunicator processes.
3. IP Address and Gateway of device should be in same series of the software installed machine.

Regards,
Rijo