HR, Payroll, Attendance Software › Forums › Lenvica HRMS › Ask a Question › Device not communicating with Lenvica HRMS

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    • Ribin Luis
      Participant
      July 4, 2017 at 11:52
      Post count: 33
      #19559

      Hi,
      On time registration > communication history it is showing unable to connect to device. What are the parameters i want to check when it shows the error. Please help me to sort it out.

    • Steve Alex
      Keymaster
      July 4, 2017 at 11:54
      Post count: 130
      #20280

      Hi Ribin,
      First you have to check whether the device IP is correct. Then try to ping to device IP address from the server. If it's pinging, restart Lenvica HRMS background process 'Attend controller' in services

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